IT Business Analyst · Windsor / Toronto, ON
I turn messy business problems into systems that ship.
I have 7+ years bridging business stakeholders and engineering teams, inside a Fortune 500 insurance enterprise and as a solo founder. Right now I'm a Technical Business Analyst at HUB International, and I'm building USpeak AI, a speaking-practice app used in 150+ countries.
About
I'm an IT Business Analyst with 7+ years spanning business analysis, custom system development, and IT delivery, including 3+ years as the primary liaison between business stakeholders and engineering within an insurance enterprise environment at HUB International. I specialize in eliciting, documenting, and validating business and system requirements across the full project lifecycle, from discovery through UAT and production support.
My background as a full-stack developer gives me a strong relational database foundation and lets me speak both business and engineering fluently. I've engineered REST API integrations, led SQL-driven root-cause investigations, and automated QA pipelines that cut a day of regression testing down to under a minute. I'm IIBA-certified in Technical Product Management and a Certified Scrum Master.
Outside the day job, I'm the founder of USpeak AI, which I've grown to 3,000+ users and $3K+ in organic revenue in eight months. I designed, built, and shipped the entire product myself on a serverless Firebase/GCP stack.
Experience
Technical Business Analyst, Enterprise Systems
HUB International Ltd. · Windsor, ON
- Primary point of contact between business stakeholders and engineering on enterprise integration projects spanning 4–10 engineers
- Led production issue investigations using advanced SQL analysis to isolate root causes and restore operational stability
- Engineered REST API integrations between legacy on-premise systems and cloud infrastructure, cutting manual data reconciliation time by ~90%
- Built a Python/Playwright QA and deployment verification process, cutting a full day of manual regression testing to under one minute per run
Founder & Product Lead
USpeak AI · Remote
- Own end-to-end requirements definition and delivery for an AI audio-processing product, from user needs through architecture, build, and launch
- Grew the product to 3,000+ users and $3K+ in organic revenue within eight months, a 10% free-to-paid conversion rate across 150+ countries
- Designed a serverless GCP/Firebase backend for authentication, real-time data sync, and reliable cloud functions
Business Development Associate
A&A Associates · Windsor, ON
- Partnered directly with enterprise clients to define project scope, requirements, and technical deliverables
- Applied advanced analytics to evaluate campaign performance and inform stakeholder-facing recommendations
Full-Stack Developer
Studio Zard · Isfahan, Iran (Hybrid)
- Developed a custom CRM (CodeIgniter) for a virtual school, reducing annual operational costs by 12%
- Designed and deployed an internal order management platform (PHP/MySQL), achieving 100% deadline compliance across departments
- Onboarded and trained 8 new developers on client-specific systems and workflows
Junior Web Developer
Byte Group · Isfahan, Iran (Internship)
- Built a custom AJAX prototype library, improving asynchronous communication and front-end performance
- Maintained and upgraded client applications (PHP/CodeIgniter) alongside evolving project requirements
Featured work
Founder & Product Lead
USpeak AI
An AI-powered speaking practice app for exam prep and everyday fluency. I own the product end to end. That means requirements, architecture, design, and a serverless Firebase/GCP backend for auth, real-time sync, and cloud functions.
Skills & education
Business Analysis
- Requirements Elicitation
- Process Modeling
- Use Case & Workflow Diagrams
- Data Modeling
- Requirements Traceability
Technical
- SQL (Azure, BigQuery, MySQL)
- REST APIs
- Python / Playwright
- PHP / JavaScript
- Firebase / GCP
Testing & Validation
- UAT Support
- Release Validation
- Defect Triage
- QA Coordination
- Root-Cause Analysis
Stakeholder & Delivery
- Agile / Scrum
- Cross-functional Facilitation
- Business-to-Technical Translation
Education
Master of Engineering
University of Windsor · 2022–2024
Education
B.S. in Engineering
Islamic Azad University · 2014–2018
Certificate
Technical Product Management
IIBA · 2026
Certificate
Certified Scrum Master
The Knowledge Academy · 2023
Contact
I'm open to new opportunities and always happy to talk shop, so reach out.